Shipping policy

Welcome to Trendybi Hair. We aim to deliver your orders quickly, safely, and reliably across Pakistan.

1. Processing Time

  • Orders are processed within 1–2 working days after confirmation.
  • Orders placed on weekends or holidays will be processed on the next working day.

2. Delivery Time

  • Delivery time usually takes 3–7 working days depending on your location.
  • Remote areas may take slightly longer.

3. Shipping Charges

  • Shipping charges are calculated at checkout or may be fixed depending on product and location.
  • In some promotional offers, free delivery may be available.

4. Courier Services

  • We use reliable courier companies to ensure safe delivery.
  • Once the parcel is dispatched, we will share tracking details (if available).

5. Order Tracking

  • Customers can track their order using the tracking number provided via WhatsApp or SMS.
  • If tracking is not updated, it may take 24–48 hours to appear in the system.

6. Delivery Issues

  • If a parcel is delayed due to courier issues, weather, or public holidays, we are not responsible for such delays.
  • If your parcel is lost or damaged in transit, contact us immediately for support.

7. Incorrect Address

  • Customers must provide a complete and correct shipping address.
  • We are not responsible for failed delivery due to incorrect or incomplete address.

8. Contact Information

For shipping-related queries, contact us:

Thank you for shopping with Trendybi Hair.